Computer Service Management

Seresco has wide experience in the management of IT services, a discipline aimed at aligning the technological services of organisations with the main business needs, for the user help desk, system monitoring and operating, while also for administration and support.

These services are provided both in client installations and from the Multi-client Service Centre (CSM). With the aim of having the best professionals, Seresco follows a constant policy for their training and certification, both generally regarding ITIL best practices and certification ISO/IEC 20000.

  Traicionando ITIL

Seresco is a member of itSMF España, the only acknowledged independent international organisation dedicated to IT service management, whose objective is that of helping companies to embrace high quality IT service management solutions and to boost the implementation of ITIL best practices.